SUROM is a Hongkong Huirui Group Corporation\'s brand devoted to making premium footwear. The manufacturer locates in Jinjiang city, Fujian province which is China\'s the largest production base of shoes. We always adhere to the design philosophy of comfort and fashion, choose material of the high quality, and using the superb technology to make shoes.
We have a professional and complete industry chain, including product development, own factory, marketing, warehouse logistics, customer service and so on. Highly competitive prices, superior quality and good customer service are our enterprise faiths, which are the main reasons that the products are widely acclaimed by many customers.
The company started the eCommerce business in June 2012. the sum of business for online sales has more than $15 million dollars in 2016.
To ensure the shoes not deformed and not damaged by squeeze, all of our shoes will be package with one inflatable bag to replace "shoe box", If you still want the box, please leave messages to us.
BUYERS & REQUIRED
Currently, you can pay using Boleto, Visa, MasterCard, Qiwi, Western Union, Maestro Debit, WebMoney and Bank transfer.
If you meet some problems when paying the bill, please contact us first.
We will ship your orders within 3 business days after receive the confirmation of your payment from Aliexpress.
When you choose a free shipping courier, we will choose a better courier company according to different country, if you have paid money for the shipping, we will follow your choice of courier to ship.
Return & Refund
1. If you are not satisfied with our items, you can exchange the items, or ask for refund full money, but the buyer is responsible for all further shipping fee.
2. If you wish to exchange defective shipped items, you can do as followsings
(Step 1) E-mail us within 7 working days or chat with us by Trade Manager
(Step 2) Send photos to us about the problems of the items
(Step 3) Return the items to us with tracking number, then we will refund you full money, include return cost.
1. If you are satisfied with our items, please give us 5 stars on all of the detail of the seller rating and positive feedback; For our old customers, we will give 5% discount for next order.
2. If you are not satisfied with our items, please do not give us bad feedback directly (Your bad feedback will hurt us deeply), please email us. About your concerns we will surely give you a satisfactory solution and make you 100% Satisfied.